Welcome to Lab 14, your multi-channel chatbot solution powered by AI

Deploy a chatbot in your website, WhatsApp and Telegram and let your users know about your business and perform transactions. There are no limits for what the chatbot can do.

Start Now
pic

Integrated solution designed for small business

Communicate with flexible tools that go where your clients go.

pic

Local Shops

Promote your local shop and engage your clients before and after they visit your store.

Lab 14 for Local Shops
pic

Marketers

Reach your potential clients through WhatsApp and gather information with surveys.

Lab 14 for Marketers
pic

E-Commerce

Let your customers inquire about the products and services you sell by using natural language.

Lab 14 for E-Commerce

The power of AI

Artificial Intelligence allows your users to chat in natural language. The chatbot knows about your business concepts and entities.

Web widget, WhatsApp and Telegram

Your users start the conversation on your website and can switch to WhatsApp or Telegram, enhancing customer retention.

Powerful messaging platform

Track the user sessions with our robust messaging app and mix automated and manual modes.

pic

Chatbots are here to stay

According to Gartner, chatbots will become a primary customer service channel within 5 years. And Forrester remarks the big advantages: bridging the digital and in-store experience, and keeping the conversation going.

Lab 14 chatbots are the most cost-effective way to implement total digital presence directed to your customers. Start small and grow with our use-case modules.

Pricing for every business, at any stage

All pricing packages are backed up by a 30-day money-back guarantee.

  • BASIC
  • $39
  • Per Month - No Setup Fee
  • AI-powered chat web widget
  • Custom AI prompt loaded with your business concepts
  • Messaging web and mobile app, 5 agents
  • Automatic and manual chat modes
  • 1000 AI credits
  • SUBSCRIBE NOW
Popular
  • STANDARD
  • $49
  • Per Month - $50 Setup Fee
  • All Basic Features
  • WhatsApp and Telegram integration
  • Initiate chats with new users in WhatsApp and Telegram
  • 20 agents in the messaging app
  • 2000 AI credits
  • SUBSCRIBE NOW
  • PRO
  • $99
  • Per Month - $50 Setup Fee
  • All Standard Features
  • Advanced integrations and AI prompts
  • E-commerce and surveys modules
  • 50 agents in the messaging app
  • 5000 AI credits
  • SUBSCRIBE NOW

“Total digital presence allows customers to reach and engage with your business and products 24x7, the AI agent is your best salesperson.”

Gorka Llona

CEO Lab 14

pic

Our Tech Stack

  • AWS
  • Java
  • Kotlin
  • Python
picture

Frequently Asked Questions

You need access to the HTML code of your website. The chatbot web widget is about a dozen lines long and should be included before closing the BODY tag.
You have full access to the web widget chats through our full-featured messaging app, available on web and mobile. WhatsApp and Telegram chats are monitored through their native apps.
You upload an Excel file containing your product names, descriptions, attributes and prices, and just after that the chatbot knows about them.
With the Surveys module, you can initiate and apply AI-powered surveys to your customers using WhatsApp and Telegram, and download the results after completion.
Every response generated by the chatbot consumes between 1 and 3 AI credits. You can buy additional AI credits at a very low price.

Amazing Features

Lab 14 chatbots offer the best convenience to engage your customers and
bring them your business, products and data sources information.

Grow Your Sales

Your AI-powered chatbot talks about your business and products, and engages with your current and future customers.

User Friendly

Everybody knows how to chat. Let your users chat in their favorite messaging app and improve conversion.

Notifications

Use your mobile phone to monitor and control the chatbot operations and receive mobile alerts on time.

Cost Control

No surprises or hidden costs. Monitor the usage of your AI credits with Operator Access in the chatbot.

Unique Features

Web widget, WhatsApp, Telegram, powerful messaging app, E-Commerce and Surveys modules. And more to come!

The Best Messaging App

Monitor the chats between your customers and the chatbot in one of the leading messaging apps: Rocket.Chat

Try it by yourself

Click on the chat bubble at the bottom right of this page to open the chat widget and experiment how AI-powered conversations promote user engagement. Feel free to ask!

  • Write in your favorite language.
  • Enter "WhatsApp" to continue the conversation on WhatsApp.
  • Enter "Telegram" to continue the conversation on Telegram.
Contact Us
pic

Subscribe to our monthly newsletter to know more about
AI-powered chatbots and Lab 14 products. No spam.

Get in touch

How to find us

Main Office

Carrer de Francolí, 50, Barcelona, Spain 08006

info@lab14.chat